Orders can be placed over the phone 24 hours a day 7 days a week by calling our customer service department at 605-274-0264. In order to place an order please have the following information ready for the representative:
1. Full billing and shipping addresses if different with complete email addresses and phone numbers.
2. The item names, style number(s), and quantities of each of the item(s) wanted.
3. Complete credit card information including the expiration date and security code.
PLEASE NOTE WE CANNOT ACCEPT PAYPAL PAYMENTS OVER THE PHONE.
If ordering by phone, there will be a $3.00 convenience fee added to your order. If you do not want to be assessed this fee, please place your order directly online.
We do not recommend placing personalized item orders over the phone as there is no way for the representative to show you a preview of the personalization.
However, you should know that the most secure way to provide us your credit card information is by placing your order online. Credit card data is encrypted, or "jumbled", in way that cannot be decoded, except by our computers that receive the order. Plus our website is checked daily by McAfee SECURE. This is a 3rd party service specializing in Internet security that helps us to know that your data is always protected. You should also know that when you place your order online, your credit card is never seen by a human being. The combination of these important facts, make online ordering the most secure method possible.