Halloween Costumes, Kids, Adult Costume, Child - CostumeSupercenter.com

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  • Returns and Exchanges: How do I return or exchange merchandise if I live in the continental U.S.?
    Answer: General Product Returns - Continental U.S.     Items may only be returned if they are unused and in their original packaging.  We strongly recommend that you use ...
  • Shipping: Carrier vendor instructions
    Answer: VENDOR INBOUND FREIGHT ROUTING INSTRUCTIONS For Vendors Shipping From All States to New Jersey                         June 2015 DM ...
  • Returns and Exchanges: How do I return or exchange an item if I live outside of the continental
    Answer: SEND RETURNS TO: Costume Returns16205 West Small RoadNew Berlin, WI 53151 All orders shipped outside of the continental 48 states, you may still return your order ...
  • Order Information: How can I remove items from an order I've already placed?
    Answer: An item may only be removed from an order prior to it being submitted for processing. Please be sure to read the details (size, color, ...
  • Order Information: How do I cancel an order?
    Answer: Once your order has been submitted, it is processed automatically to our warehouse for packaging and shipment preparation. Therefore, once your order has been placed ...
  • Order Information: How do I know if my order was confirmed ?
    Answer: Upon completing the checkout process, an order confirmation page will display, thanking you for your order. In addition, an order confirmation will be emailed to ...
  • Shipping: How long will it take for my order to arrive?
    Answer: All orders received by 3PM ET Mon – Fri will ship the next business day. Next-day, 2nd-day and 3 day services are available. However, transit ...
  • Shipping: How are Shipping & Handling charges calculated?
    Answer: All individual unit item weights are rounded up to the nearest pound for calculating shipping charges. ...
  • Shipping: How do I track my order?
    Answer: ...
  • Shipping: What is the difference between business and calendar day's with respect to shipping?
    Answer: Business days are Monday-Friday. Weekends and U.S. holidays are not included. ...
  • Shipping: Do you ship on weekends?
    Answer: Unfortunately we do not ship on weekends. All orders are processed and will ship Monday-Friday excluding any US holidays. Please note that it is possible ...
  • Returns and Exchanges: I live in the continental United States, How do I print a UPS return label?
    Answer: You may visit http://costumes.upsrow.com to print out a UPS return label within 10 days from the time you receive your order. We will not be ...
  • Returns and Exchanges: Under what conditions may I return an order?
    Answer: You may return an order if you received your order and have determined that you need a different size, if you received your order and ...
  • Returns and Exchanges: How do I package an order for return?
    Answer: Items may be returned in the same packaging they were received in, or if you choose to do so, you may return your item(s) in ...
  • Product Questions: Do you rent costumes?
    Answer: No, unfortunately we do not rent any type of costumes. We do however offer thousands of costumes at affordable prices that will fit any budget ...
  • Product Questions: How do I know if an item is available?
    Answer: All items on our website are available for immediate shipment unless marked "Special Order", "Pre-Order Now" or "Out of Stock". ...
  • Product Questions: How do I know which size costume is the right fit for me?
    Answer:  If you are unsure if a particular sized costume will fit, it is always best to order one size larger. Please see the item's description for ...
  • Company Information: Do you have catalogs?
    Answer: No, we do not have print catalogs. It is part of our commitment to continuously bring you the latest and greatest costumes in the industry. ...
  • Product Questions: How can I find a particular costume on the website?
    Answer: There are several ways that you can go about narrowing down your search for a costume. The first is to search by the categories found at ...
  • Product Questions: How do I care for my wig?
    Answer: Storing your wig Comb it out after wearing and before you wear it. Keep it's hair net on it when you're storing it if at all possible.  ...
  • Product Questions: How do I care for my costume?
    Answer: Basic Costume Care Instructions: Frequency of use of these tools depends on how much use the costumes are getting. Tool Use and Instructions Lint Roller Use this to remove dust, fabric, ...
  • Order Information: How to Enable Cookies
    Answer: We use cookies only to help identify you when you visit our store and to customize your experience. The cookies make your use of the ...
  • Using Your Account: How do I print a receipt or invoice?
    Answer: Please follow these steps to print a copy of your receipt. Step 1) Enter your order number and billing zip/postal code and click on "Generate Receipt". Step ...
  • Order Information: What currency are your prices in?
    Answer: All prices are shown in US Dollars. ...
  • Product Questions: How do I check pricing and availability?
    Answer: Each product page on our website displays the most current information available regarding price and stock. If you are interested in purchasing a large quantity, please ...
  • Company Information: Costume SuperCenter - About Us
    Answer: Costume SuperCenter is the world's most exciting costume and accessory retailer. We are your year-round source for infant, children and adult costumes, teen, sexy and ...
  • Company Information: Do you have an affiliate program?
    Answer: Share in the Success of Costume and Party SuperCenter! Apply Now Costume and Party SuperCenter's incredible selection of more than 30,000 different products, from costumes ...
  • Order Information: Can I place my order by phone?
    Answer: Orders can be placed over the phone 24 hours a day 7 days a week by calling our customer service department at 605-274-0264. In order ...
  • Shipping: Why is there no tracking information showing when I click on the link ?
    Answer: Tracking information does not show up immediately after an order is shipped out. Please wait until after 9pm EST for tracking to be available. ...
  • Order Information: How much will Shipping or Postage cost?
    Answer: Our shipping rates are based off of the rates that we are charged by the carrier, where the order is shipping to and the weight ...
  • Company Information: Do you provide catalogs?
    Answer: It is part of our commitment to continuously bring you the latest and greatest items in the industry. As a result of this frequent expansion of ...
  • Shipping: How do I track my International order?
    Answer: To track you order(s) please select one of the two options below: Registered Members: Your Email Address Password Remember me on this computer. Don’t remember me ...
  • Using Your Account: How do I update my email address ?
    Answer: To update you email address log into your account online and follow the steps below: Sign into you account Click on "Edit Email Settings" Enter in new email ...
  • Using Your Account: How do I print an invoice?
    Answer: Please follow these steps to print a copy of your invoice.   Step 1) Enter your order number, zip/postal code and click on "Generate Invoice". Step 2) After ...
  • Shipping: How do I track my order?
    Answer: To track you order(s) please select one of the two options below: Registered Members: Your Email Address Password Remember me on this computer. Don’t remember ...
  • Using Your Account: How do I print a receipt or invoice?
    Answer: Please follow these steps to print a copy of your receipt.   Step 1) Enter your order number, zip/postal code and click on "Generate Receipt". Step 2) After ...
  • Returns and Exchanges: How do I return or exchange merchandise if I live in the continental U.S.?
    Answer: General Product Returns - Continental U.S. Costumes may only be returned, if they are unworn and in new condition with original packaging within ten (10) days ...
  • Product Questions: How do I personalize merchandise?
    Answer: To personalize your item, please enter the information which you would like to be printed onto your item into the empty dialog box being displayed ...
  • Shipping: Shipping Information & Rates
    Answer: *Please note, we are currently only shipping to:   United States Australia Canada France New Zealand United Kingdom U.S. Shipping Rates    Shipping Method Shipping Cost Additional Cost Economy*2-10 Business Days $7.99 FLAT RATE   Expedited1-7 Business Days $9.99 Minimum $0.99 ...
  • Using Your Account: How do I sign in?
    Answer: 1.) Click on "Sign In" which is located at the very top of our home page, or click here. 2.) Enter your email address and password. 3.) ...
  • Using Your Account: How do I unsubscribe from emails from Costume SuperCenter ?
    Answer: Enter your email in the field below and click unsubscribe to be removed from email list. CSC Unsubscribewww.CostumeSuperCenter.com ...
  • Company Information: How do I contact Human Resources?
    Answer: If you would like to submit a question to the Human Resources department please click here, fill in your contact information, from the Category menu click on "Company Information", then select "Human Resources", ...

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